Refund policy

Thank you for shopping with us. We accept returns within 7 days of delivery. To be eligible for a return, items must be unused, unopened, and in their original packaging. 

Non-returnable items:

• Perishable goods (including frozen food)
• Opened or used products
• Items marked as final sale

Due to food safety regulations, we do not accept returns on frozen or refrigerated items unless they arrive damaged or incorrect.

Damaged or Incorrect items:

If you receive a damaged or wrong items, please contact us within 24 hours of delivery with photos. We will arrange a replacement or refund.

Refunds:

Once your return is approved, refunds will be processed to your original payment method within 5 to 10 business days.

Return Shipping:

Customers are responsible for return shipping costs unless the item is defective or incorrect.

How to Request a Return:

Please contact us at : (sevenstarstoreacc@gmail.com) 

Include your order number and photos if applicable.

We reserve the right to refuse returns that do not meet our policy.